Media Commentaries and Interviews

• "The Big Read: Retail workers not allowed to sit? Customers can be the ones to change longstanding practice," media comment in TODAY  and Channel News Asia (CNA) (Jan 07, 2023)​https://www.channelnewsasia.com/singapore/no-sitting-policy-retail-staff-customers-change-big-read-3189656

• "E-commerce sites woo S’pore shoppers with faster delivery, easier returns for 11.11 sales," media comment in The Strait Times (Nov 10, 2022)​https://www.straitstimes.com/singapore/e-commerce-sites-woo-s-pore-shoppers-with-faster-delivery-easier-returns-for-1111-sales​

• A live radio interview, Channel News Asia (CNA) 938  – Singapore Today (with Lance Alexander and Melanie Oliveiro) (Dec 07, 2021), Audio Link​

• "Does Apple’s new self-repair policy bring a Genius Bar in Singapore’s homes and heartlands?," Featured in Top Commentaries section in Channel News Asia (CNA) (Dec 06, 2021)​https://www.channelnewsasia.com/commentary/apple-iphone-self-repair-void-warranty-2351541